ADP Webinar: WOWing Customers with First Call Resolution

 During this webinar, you’ll learn how to handle complaints with confidence and turn challenging conversations into loyalty-building opportunities. We’ll focus on resolving issues on the first call to improve efficiency, trust, and client satisfaction. You’ll also discover how small, intentional WOW moments—like thoughtful follow-ups—can leave a lasting impression and set your service apart.

Speaker: Kelly Donahue-Piro, President of Agency Performance Partners
Date: Tuesday August 18, 2026
Time: 12:00 PM - 1:00 PM

CE Credits: N/A